October 1, 2020
Dear Valued Customers,
Due to increased revenue loss from the COVID-19 pandemic, we have decided that keeping our storefront open is no longer sustainable, so with heavy hearts, we are announcing the upcoming closure of Bridgepoint Music’s retail location.
At this point in time, we do not have an official closure date, but we anticipate ceasing all operations at our current location by spring 2021. We will continue to service active rentals via scheduled pickup/drop-off (please see below for additional information).
Effective immediately, we are running a inventory reduction sale. Everything in the store (instruments, accessories, and sheet music/method books) is 20% off. Please visit www.bridgepointmusic.com for our current stock, or e-mail us at firstname.lastname@example.org or call us at (650) 326-7600 to inquire about what we still have in stock and how we are currently conducting business. Our current store hours are now Tuesday – Saturday, 12pm – 5pm, and we are allowing one customer or household in the store at a time.
Special note for active rental customers: your contracts will remain active after we close our retail location; they will not end until you return the instrument or buy-out the contract. While the storefront is still open, you will be able to return the instrument at any time during our regular store hours. When our retail location has closed, you will be able to contact us through the website or by phone or email to set up an instrument drop-off/pickup. You can also buy-out contracts at any time over the phone or by e-mail. If your rental instrument requires service, please reach out to us and we will schedule a pickup/drop-off for repair and maintenance.
It has been an absolute pleasure servicing the mid-Peninsula music community and helping you make music happen. We wish the best for all of our valued customers and our amazing staff members, of whom we are extremely proud to have had the fortune of working with, and are looking forward to hearing about all of your next adventures.
Thank you for letting us be a part of your musical experience, and please reach out with any questions.